Privacy Policy

Effective Date: September 1, 2024

At SPMPros.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect two types of information when you visit our website:

• Personal Information: This includes any data that can identify you, such as your name, email address, phone number, and other details you provide when submitting forms or communicating with us.
• Non-Personal Information: This includes general data about how you interact with our website, such as your IP address, browser type, referring URLs, and usage patterns. This information helps us improve the functionality and user experience of our site.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: We use your personal information to fulfill orders, process payments, schedule services, and communicate with you regarding your account or inquiries.
• Improving Customer Experience: Your non-personal information helps us understand how you use our website and allows us to make improvements.
• Marketing Communications: With your consent, we may send you promotional offers, updates, or newsletters. You can opt-out of these communications at any time.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including encryption and secure server protocols. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your data with trusted service providers who help us run our business, such as payment processors, hosting services, or customer support. These providers are contractually obligated to protect your information.
• Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas or government investigations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences, improve navigation, and analyze usage patterns. You can adjust your browser settings to block or delete cookies, but this may affect your user experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, but we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You may review, update, or correct your personal information by contacting us directly.
• Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the unsubscribe instructions included in the emails or by contacting us.
• Request Deletion of Your Information: You may request that we delete your personal information, subject to certain legal obligations.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we update the policy, we will post the revised version on this page and update the effective date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

SPM Logistics LLC

Address: 2535 Kettner Blvd., San Diego, CA 92101

Phone: 858-326-2707

Email: info@spmpros.com

By using our website, you acknowledge that you have read and understand this Privacy Policy.